Certificate IV in Business (Administration) BSB40120

BSB40120Certificate IV in Business (Administration)

Build Professional Business Administration Capability

In administration, you’re often the first person others go to when something needs organising, fixing, or moving forward. You carry the details that keep everything running, but that level of responsibility is not always reflected in your title or pay. This qualification helps you turn that quiet reliability into recognised capability — building the structure, confidence and skills to step into higher-level administration and coordination roles.

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100% Online Delivery

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9–16 Month Completion

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Build advanced administration and coordination capability

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Strengthen communication, systems and resource-management skills

BSB40120Certificate IV in Business (Administration)

Build Professional Business Administration Capability

Default Text

✓

100% Online Delivery

✓

9–16 Month Completion

✓

Build advanced administration and coordination capability

✓

Strengthen communication, systems and resource-management skills

Investment

Full fee:$5,750

With scholarship:$2,970

Save $2,780 - Eligibility criteria apply

Flexible Payment Options: VISA, MasterCard, time payments

Affordable weekly or fortnightly payment plans available.

NSW Smart & Skilled funding approved (subject to eligibility and funding availability). See our Funding Information page for full details.

Book A Chat To Enrol Now

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Build Professional Business Administration CapabilityYou’re already the person who keeps things organised — scheduling meetings, following things up, keeping information accurate, and making sure others have what they need. Yet it’s common to feel overlooked, or to see less experienced people step into roles you know you could do. The BSB40120 Certificate IV in Business (Administration) helps you formalise those skills and move from “support” to recognised professional. You’ll develop stronger confidence with information systems, meetings, WHS, HR support, and resource management — the core areas that make offices run smoothly. Assessments are based on real administration tasks, so you won’t be asked to learn theory that never gets used. Instead, you’ll build on what you already do at work and gain a nationally recognised qualification that supports promotion, pay rises and longer-term career security.

What You'll Develop

Personal work-priority and workload management
Practical critical thinking for everyday admin decisions
Relationship-building and stakeholder management skills
Clear, confident written and verbal communication
WHS implementation skills for office environments
Professional meeting planning and coordination
Information-system and records-management capability
Resource and procurement coordination skills
Digital collaboration and secure online communication
Complex business document and report-writing skills
HR and employee-records administration support
A mindset of continuous improvement in administration

Quick Facts

Duration

9–16 months (self-paced, fast-track available)

Study Mode

100% online – self-paced and flexible, with people to help when you need it

Units

12 units of competency

Assessment

Workplace projects — no exams

Support

Unlimited trainer support by phone and email

Credit Transfer and RPL PathwaysIf you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%. Most experienced workers save 3 to 6 months of study time through RPL. Your practical experience has real value and we help you prove it.

Graduate Success Stories

“The course was very relevant to my work as a receptionist. My trainer was very helpful and patient with me.”

Improved job confidence

Elizabeth Tregaskes

“I feel a lot more equipped in the areas of recruitment selection and induction processes and working with others. The training has given me many work skills. The internet login was a pleasure to work with, easy to follow and allows students to follow their updates effectively. I would recommend this course to anyone who is interested in excelling their career portfolio”

Enhanced career readiness

Geoffrey Celliers

Module 5

BSBPEF401Administration roles can be busy and reactive; learn how to protect your wellbeing, manage stress and maintain performance without burning out.

Module 6

BSBWHS411Safety responsibilities often land on admin desks; this module helps you apply WHS procedures and monitor compliance confidently in an office setting.

Module 7

BSBOPS405Poorly organised meetings waste everyone’s time; gain the skills to coordinate agendas, logistics, documentation and follow-up so meetings actually achieve outcomes.

Module 8

BSBINS402Information is easily lost when systems are unclear; learn to manage records, maintain data integrity and support efficient information flow across the organisation.

Module 9

BSBOPS401From stationery to equipment and budgets, resources must be managed carefully; this module builds your ability to plan, allocate and monitor what the office needs to run smoothly.

Module 10

BSBTEC404Modern admin work relies on digital tools; gain confidence using online platforms to share information, collaborate with teams and maintain secure communication.

Module 11

BSBWRT411Professional documents speak for you when you’re not in the room; learn to produce clear, well-structured reports, procedures and business documents that reflect well on your role.

Module 12

BSBHRM417HR tasks often sit with administration; this module helps you support recruitment, onboarding and employee records in an organised, compliant way.

People without the recommended experience often struggle and may not complete the course. This is simply due to the level of responsibility required in the assessments. If you have any past studies or experience, you may be eligible to receive credit where possible. This means you don’t need to relearn what you already know and can significantly reduce your study time by up to 60%.